Frequently Asked Questions

Is Super Haul junk removal free?

While we’d love to wave a magic wand and make junk disappear for free, Super Haul is a paid service that offers full-service junk removal. But don’t worry – we’ve got you covered from start to finish! Our price includes everything: picking up items from wherever they’re hiding, loading them into our truck, giving the area a complimentary sweep, and handling all disposal or recycling fees. We believe in transparency, so we’ll give you a single, up-front price before we start. No surprises, no hidden fees – just point, and we’ll make your junk vanish in a jiffy!

What’s a no-obligation onsite estimate?

Picture this: our friendly, uniformed Happy Haulers arrive at your door, ready to tackle your clutter. They’ll take a look at your items and provide an exact price before lifting a finger. We price based on how much space your items take up in our truck, so seeing is believing (and pricing)! If you’re happy with the quote, we’ll get to work. If not, just say the word, and we’ll be on our way – no hard feelings, no pressure. It’s all about making you comfortable and confident in your decision to choose Super Haul.

How does your pricing work?

We’ve got options to fit every junk situation:

1. For big hauls: Give us a ring, and we’ll schedule an onsite quote.
2. For most jobs: Fill out our “Get a Free Estimate” form (find it at the bottom of almost every page on our website) or click “BOOK NOW” and follow the prompts.

When you choose “BOOK NOW“:
– Pick a two-hour window that works for you
– Share your contact info and upload photo(s)
– Tell us about your junk (the more details, the better!)
– Let us know about any special circumstances (stairs, attics, etc.)

Our team will get back to you with an estimate and confirm your appointment if everything looks good to go.

Estimator Form:
Fill us in on your contact details and spill the beans about your junk in the message box. The more you tell us, the better we can serve you! Don’t forget to mention any quirks about the pickup location or parking situation.

How does Super Haul charge for junk removal?

We like to keep things simple. Our pricing is based on how much space your items take up in our truck. Think of it like a game of Tetris – we measure in quarters: ¼, ½, ¾, or a full truckload. (Fun fact: our trucks can hold the equivalent of six pickup trucks!)

For those heavy-duty materials like dirt, concrete, and gravel, we price based on volume, up to a maximum of one foot in height for a full truck.

Here’s a quick breakdown:

– Min. load $125 (One item only, like a refrigerator or table)
– ¼ truck load – $175
– ½ truck load – $350
– ¾ truck load – $525
– Full truck load – $700

What’s included in the price? Everything!
– Loading and a complimentary clean sweep
– A dynamic duo of friendly, fully licensed and insured Happy Haulers
– All disposal and environmental fees

For smaller hauls (less than ¼ truck load), we start at $125 for a single bulky item, with each additional item starting at $15. Remember, the more junk you wave goodbye to, the more you save!

Need a quick estimate? Use our Free Estimate form online or text us a photo of your items to +1-626-696-7506. For those massive cleanouts (we’re talking full property transformations), we’d love to provide an on-site estimate.

Are there any exceptions to your pricing guidelines?

We aim to be as straightforward as possible, but there are a few special cases:

1. Heavy Construction Material: For safety reasons, we can only load these dense materials to a maximum depth of one foot in the truck. This includes things like concrete, brick, soil, and tiles.
2. Moving and demoing of large items if needed. If you need a hand moving that new couch after we’ve cleared out the old one, we’re happy to help! Any substantial extra labor (like furniture disassembly, carpet removal, bathtub and shed pick up that require demoing and taking apart) is billed at $70/hr.

Can I get an exact price before you arrive?

As much as we’d love to give you an exact price over the phone, our pricing wizardry requires us to see your items in person. It’s all about giving you the most accurate and fair price possible. For some single-item removals, we can provide an estimate, but the final price is always determined on-site.

Want to get a ballpark figure? Book a free, no-obligation onsite estimate through our website or BOOK NOW link. Still curious?

What methods of payment do you accept?

We’ve got you covered! We accept all major credit cards (VISA, Mastercard, American Express, and Discover), and we’re hip to digital payments too – Google Pay and Apple Pay are welcome. No need to scramble for cash or checks. We only process payment once the job is complete and you’re smiling from ear to ear.

Should I tip the junk removal team?

While our Happy Haulers don’t expect tips, they certainly appreciate them! If you feel they’ve gone above and beyond in transforming your space, feel free to show your appreciation. But remember, their biggest reward is seeing your junk-free joy!

Do I need to make an appointment in advance?

While we’re always ready for a junk-busting adventure, it’s best to plan ahead! We do our best to accommodate same-day pickups, but our Happy Haulers are in high demand. For the best shot at your preferred time slot, give us a ring or book online in advance. Think of it as scheduling your space’s transformation!

How do the appointments work?

Imagine a two-hour window of junk-vanishing magic! That’s how we roll at Super Haul. Book your slot online or give us a call – it’s that easy. Pro tip: If you’re on a tight moving schedule, try to book a few days ahead to secure your spot in our junk-busting calendar.

On the big day, our dynamic duo will give you a heads-up when they’re 15-30 minutes away. Once they arrive, they’ll size up your junk situation and provide a detailed estimate based on truck space and labor needed. It’s like a custom quote for your clutter!

What to expect? Two friendly faces, one mighty 12 foot x 8 foot x 4 foot truck, and an arsenal of junk-fighting tools like trolleys and wheelbarrows. We come prepared to tackle any clutter challenge!

How do I cancel or change my appointment?

Life happens, and plans change – we get it! If you need to switch things up, just give us a ring at +1 (626) 696-7506. Our friendly team will be happy to help you find a new time that works better for your junk-free journey.

Can you remove my junk if I’m not onsite?

Absolutely! We’ve got a superhero-level contactless service that can make your junk disappear even when you’re not around. As long as our Happy Haulers can access your items, consider it done. Just keep your phone handy – we’ll need to call you to confirm the price and process payment once your space is transformed.

Do you offer a No Contact Junk Removal service?

You bet we do! Our No Contact Junk Removal service is perfect for those who prefer a touch-free experience. We’ll whisk away your unwanted items without any direct contact, ensuring everyone’s comfort and safety. It’s like having a junk-removal fairy godmother!

How does the process work?

Ready to kick your junk to the curb? Here’s how we make the magic happen:
1. Book your appointment: Online or by phone +1-626-696-7506 – whichever suits your style.
2. Tell us about your junk: What needs to go? Got photos? Even better!
3. Pick your slot: We’ll find a time that works for you.
4. Share your details: Name, number, address – the usual suspects.

On the big day:
– Our Happy Haulers arrive and assess your junk situation.
– They’ll give you a price based on how much space your items will take up in our truck.
– If you’re happy, we’ll start loading! If not, no worries – we’ll be on our way with no hard feelings.
– Once the job’s done, we’ll collect payment and whisk your junk away to be properly sorted.

Need more than just junk removal?

We’ve got you covered:

Hourly Labor:
– Need help packing or rearranging? We’ll give you our hourly rate upfront.
– Just ask about our minimum service charge (usually 2 hours).
– Remember, the clock starts ticking when we arrive and stops when you pay.

At Super Haul, we’re all about making your junk removal or moving experience as smooth and stress-free as possible. Let’s transform your space together!

What items can Super Haul remove?

Think of us as your friendly neighborhood junk-busters! We’re pros at whisking away all sorts of clutter culprits – from tired old mattresses and saggy couches to outdated electronics and dusty furniture. If two people can lift it and it’s not toxic or hazardous, consider it gone! We’ll even play hide-and-seek with your junk, removing items from garages, backyards, attics, or any other nook or cranny. Just point, and watch the magic happen! Curious about specific items? Check out our full list of junk-busting targets here.

What items does Super Haul not accept?

While we’d love to be your one-stop-shop for all things junk, there are a few items we can’t take off your hands. Think of it as our kryptonite list:

* Chemicals, Solvents & Oils (too spicy for our trucks!)
* Asbestos (we’re tough, but not that tough)
* Storage & Oil Drums (unless they’re empty and have their tops and bottoms removed – like a drum bikini!)
* Oil & Waste Storage Tanks (too risky for our taste)

Remember, this list can vary depending on where you are, as we always play by local rules. When in doubt, give us a shout!

Do you haul away old cars?

As much as we’d love to add “car hauler” to our superhero resume, we don’t pick up old cars. Maybe in our next sequel!

Does Super Haul remove paint?

Paint removal is a bit of a chameleon – it changes depending on where you are! It’s all about following local regulations. If we can take it, we usually need it to be fully dried (think paint jerky, not paint soup). Got paint you need gone? Give us a ring, and we’ll let you know if your local Super Haul team can make it disappear!

Can you handle items that are too big to lift?

You bet your bottom dollar we can! We’re like the Transformers of the junk removal world – if we can’t lift it, we’ll transform it! Got a beast of an item that’s playing hard to get? No worries! We’ll channel our inner demo artists and break it down into manageable pieces faster than you can say “Junk begone!”

Now, fair warning: this kind of junk-busting magic might cost a smidge more than our regular lifting and loading. Think of it as paying a little extra for our Hulk-smash services. But hey, it’s a small price to pay for making that stubborn clutter disappear, right?

So whether it’s a colossal couch that’s fused to your living room or a titanic table that’s too terrific to tackle, we’ve got the skills and the will to make it vanish. Just point us in the right direction, and watch us work our demolition magic!

Do you demo homes?

While we’re experts at clearing out homes, we don’t do demolitions. We’ll leave the wrecking balls to the professionals!

Do you remove hot tubs?

You betcha we do! We’re not just junk removers, we’re bathroom liberators! Got a tub that’s overstayed its welcome? We’ll show it the door!

Now, let’s talk tubby logistics. These porcelain beasts can be trickier than a Rubik’s cube in a washing machine. Sometimes, they need a little… persuasion. That’s where our demo skills come in handy! We’ll turn that stubborn tub into manageable pieces faster than you can say “bubble bath!”

Fair warning: this bathtub bust-up bonanza might cost a smidge more than our regular removal. Think of it as paying a little extra for our “Tub Terminator” services. But hey, it’s a small price to pay for reclaiming your bathroom real estate, right?

So whether your tub is clawfoot or built-in, vintage or modern, we’ve got the tools, the talent, and the tenacity to make it disappear. Just point us to the bathroom, and watch us work our tub-vanishing magic! Who knew getting rid of a bathtub could be this much fun?

Do you handle E-Waste Recycling?

You bet your last gigabyte we do! We’re not just junk haulers, we’re tech-savvy recycling ninjas! Got a graveyard of gadgets gathering dust? We’re here to give your e-waste a eco-friendly encore!

Now, these digital doodads require a bit of special TLC. We can’t just toss them in willy-nilly like last year’s fruitcake. Nope, we’ve got a whole choreographed dance routine for loading these electronic relics. It’s like Tetris, but with old computers and tangled cords!

And for those bulkier bits of bygone tech? We’ll channel our inner geek squad and dismantle them with the precision of a brain surgeon… or at least a really enthusiastic kid with a new Lego set. We know exactly how to break them down without breaking the environment.

So whether it’s a smartphone that’s more “dumb” than “phone,” a laptop that’s lapped its last top, or a TV that’s showing more dust than reruns, we’ve got you covered. Just point us to your tech cemetery, and watch us work our e-waste magic! Who knew recycling could be this electrifying?

Do you service my location?

While we haven’t quite conquered all of California (yet!), we’re proud to cover Los Angeles, Orange County, San Fernando Valley, and San Bernardino. Want to see if we’re in your neck of the woods? For a full view of our junk-busting territory, check out our Service Area page at https://superhauljunk.com/service-area/. Not on the list? Don’t despair! Give us a call or drop us an email – we might have a solution up our sleeve.

What are your hours of operation?

We’re here to bust junk seven days a week! Because clutter doesn’t take weekends off, neither do we. Catch us in action:

Monday through Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

Are you licensed and insured?

Absolutely! We’re not just fully licensed and insured – we’re proud of it! Every booking comes with peace of mind, knowing we’re covered for both personal and property protection. It’s all part of the Super Haul promise to keep you and your stuff safe while we work our junk-busting magic!

Where are you located?

We are locally owned and operated in La Verne, CA.
Our address is:
1407 Foothill Blvd #1032
La Verne, CA 91750-3451.

We come to you, so you don’t have to come to us.